Terms and Conditions

  • The internet, and information on the internet, is not secure, and the transmission of data is entirely at the patient's own risk.
  • The practice accepts no responsibility for breaches in confidentiality resulting from patients' transmissions.
  • Hanham Health will try to ensure that emails are not infected, but this cannot be guaranteed.
  • Any abuse of the online services will not be tolerated.
  • It is the patients' responsibility to complete online forms as accurately as possible.
  • Patients should allow time for online forms to be dealt with at the surgery (this is usually at least 2 working days).
  • Patients should contact the surgery after at least 2 working days following the submission of online forms.
  • Urgent queries should be made to the surgery either in person or over the phone.


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